Guide to Using HuniVerse
This user guide helps you understand how to navigate and make the most of HuniVerse.
1. What is HuniVerse?
HuniVerse, the integrated platform created by HITESOS, is building a vibrant and accessible digital world, directly connected to the real needs of people around the globe.
Our vision is to create a unified digital ecosystem where individuals, vendors, service providers, institutions, and communities can interact, collaborate, and thrive together.
HuniVerse is designed to transform every aspect of daily life — from commerce and communication to education, healthcare, culture, and beyond — by delivering smart, inclusive, and innovative digital solutions.
We are building a powerful bridge between the physical and virtual worlds, shaping a more connected, equitable, and sustainable future for all.
On this Integrated digital Ecosystem, marketplace and community platform, users can register as Vendors, Customers, or Standard Users. It enables the exchange of services, products, and ideas in a high-tech ecosystem.
2. Account Types
- Vendor: Can sell, publish and manage products or services.
- Customer: Can buy, browse, order, and interact with vendors.
- Standard User: Limited features, ideal for browsing and messaging. They can use the Community Open Market zone to Sell, to Buy or to publish freely without any subscription payment plan.
3. Main Features
- Marketplace: To Sell or To Buy Products and Services on HuniVerse
- Orders: Place and manage orders for products or services directly through the platform.
- Payments: Secure online payment system for processing orders.
- Bookings: Reserve services or schedule appointments easily with vendors.
- Messaging: Communicate directly with vendors or HuniVerse and communication between users.
- Reviews: Leave and read feedback about products, services, and vendors.
- Notifications: Stay updated on order status, messages, and platform announcements.
- User Dashboard: Manage your profile, orders, payments, listings, and more from a centralized dashboard.
- Publications: Post and manage tenders, official announcements, and third-party opportunities to reach a wider audience.
- Inventories: Track, manage, and report stock levels and warehouse operations efficiently.
- Data Consulting: Request professional consulting services and get tailored data insights to support decision-making.
- Community Open Market: Free marketplace for all users without subscription fees.
4. Payments and Subscription Plans
Only Vendors are required to subscribe to a payment plan in order to post products or services on HuniVerse.
- Basic Plan: Limited posting for free. Ideal for trying the platform.
- Pro Plan: Higher posting limits. Suitable for small businesses.
- Premium Plan: Unlimited posting. For professional vendors.
- Subscription Durations: Monthly, quarterly, semi-annual, annual options.
- Customers and Standard Users: Free access to browse and interact.
5. HITESOS Proxy Trade Zone — Let Us Handle It For You!
HITESOS Proxy Trade Zone is a dedicated service where we post products/services for vendors.
- We upload, update, and manage everything.
- You stay focused on your business.
- Your offers become visible online.
Busy or not tech-savvy? We’ve got your back!
With HITESOS Proxy Trade Zone, we manage your product and service listings. No time? No tech skills? No problem.
6. Publication & Tender Guidelines
Who Can Publish?
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✅ HuniVerse Staff: Official Announcements, Internal Tenders, External Publications
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✅ Registered Vendors: Official Announcements, Internal Tenders. No extra fees if subscription active.
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✅ External Individuals: Publications & Tenders via platform. Subject to payment and staff validation.
7. Inventory Module – User Guide
Track all your stock in real-time, record operations, and generate reports efficiently.
8. Data Consulting – Professional Insights
- KoboToolbox & CommCare – Digital surveys
- DHIS2 & Monitoring & Evaluation
- Data Quality Assurance & validation
- Training & Capacity Building
- Advanced Excel & Word for reporting
- Donor Reporting
- Data Analysis & Visualization
- Web Questionnaires integrated with HuniVerse
9.Community Open Market
The Community Open Market is a free and open space on HuniVerse where any
registered user can post products or services without paying a subscription.
This initiative fosters inclusivity, encourages community participation, and gives visibility
to individuals who may later want to upgrade to a Vendor Store.
- ✅ All users (even Standard Users) can Sell, Buy and post products, services and publications for free and interact directly by messaging.
- ✅ Posters must provide their email, phone number, and physical address.
- ✅ Each listing has a status (Not Yet Ordered / Already Ordered).
- 📩 Visitors can send direct messages to the poster.
- 🛍️ If the poster has a Vendor Store, visitors can view it directly.
- ⚠️ If no Vendor Store exists, visitors will see: "This user does not have a vendor store on HuniVerse."
- 🔍 Posts are searchable and filterable by category, subcategory, or keyword.
- 📄 Pagination makes browsing easier.
- 🛡️ Only HuniVerse Staff can delete posts.
👉 The Community Open Market acts as a gateway for future vendors.
Users who start here can later upgrade to a Vendor Store Subscription for more
visibility, a personalized store page, and business credibility.
10. Services Offered by HITESOS
| Service |
Description |
| 🌐 Website Development | Professional, responsive, easily updatable websites for individuals and organizations. |
| 🛒 E-commerce Development | Secure, modern online stores with order, inventory, and payment management. |
| 🌍 E-business Platforms | Integrated systems connecting sales, messaging, finance, and analytics. |
| 💻 Custom Software | Tailored software for enterprises or specialized automation. |
| 🖧 IT Infrastructure & Networking | Servers, cloud deployment, networking, and maintenance services. |
| 💡 Technology Integration | Unified digital solutions connecting processes, data, and people. |
| 🎓 Training & Capacity Building | On-site or online training on digital systems and platforms. |
| 🛠 Maintenance & Support | Regular updates, technical assistance, and platform extensions. |
11. HITESOS Digital Solutions
💻 Professional Website Development
High-quality, responsive, updatable websites tailored to your brand and goals.
🛒 E-commerce Platform Development
Modern e-commerce platforms with management tools, payment integration, and attractive shopping experience.
🌐 E-business Platform Development
Integrated systems connecting sales, reservations, messaging, analytics, and financial modules in one ecosystem.
Contact HITESOS
Email: hitesos@huniverse.space
Phone: +257 69 95 21 32
Website: huniverse.space
Contact inside HuniVerse: 📬 Contact
🌟 HuniVerse is constantly evolving. Stay tuned for new features and improvements!